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ITIL Implementation becomes necessary when things connected to different stakeholders causes trouble. It is where ITIL comes in to rescue by improving the communication between IT People and staff members thereby reducing the cost and increase efficiency and productivity.
5 Costly Mistakes to avoid - For all Intermediate Modules
These Simple Tips might help you score better... Best of Luck
TIP 1: DONOT Read between the Lines. Read the scenarios as it is mentioned and DONOT assume. If any pain point is NOT highlighted in the scenario, then that pain point is NOT applicable for that scenario. DONOT ASSUME a pain point. At times the Options in the Question will mention pain points that are not evident in the Scenario. Most Likely, that Option will NOT be the BEST Option.