IT Service Management (ITSM)
Error messageNotice: Undefined index: Drupal_visitor_user_country in tcs_form() (line 55 of /home/practadm/public_html/sites/all/modules/custom/training_calendar_search_block/training_calendar_search_block.module).
IT service management (ITSM) refers to the implementation and management of quality information technology services. IT service management is performed by IT service providers through people, process and information technology.
At Practical methods we provide an enhanced approach to IT Service Management with experts having more than 20 years of experience and delivered training over to corporate companies on various streams.
Service Strategy (SS)
Service Design (SD)
Service Transition (ST)
Service Operation (SO)
Continual Service Improvement (CSI)
Service Offerings and Agreements (SOA)
Release, Control and Validation (RCV)
Operational Support and Analysis (OSA)
Planning, Protection and Optimization (PPO)
- ITIL® Expert Certification