Corporate Services

Corporate services are activities that combine or consolidate certain enterprise-wide needed support services, provided based on specialized knowledge, best practices, and technology to serve internal, external customers and business partners.

Today, companies around the world are striving to confront the organizational challenges presented by global trends such as growing competition for Talent and Capability, Shifting Centers of Economic Activity and establishing Cost Effective Models for Business Sustenance.

Talent and Capability Management

Talent Management refers to the anticipation of required human capital the organization needs, then setting a plan to meet those needs. The process of attracting and retaining profitable employees, as it is increasingly more competitive between Organizations and of strategic importance, has come to be known as "The war for talent”.
In “The war for talent” context, ‘Practical Methods’ comes into foray whereby it transforms Organizational talent into Strategic Assets. This transformation, along with true value realization, is achieved by mapping the organization’s requirement to timely and cost effective fulfilment.
Our services include end-to-end training management solutions, where we focus on capturing the training needs in line to the organization’s goals, create a road map (PLAN), deliver training programs led by industry exposed practitioners (DO) and finally evaluate the outcome against the perceived objectives (CHECK & ACT): the complete PDCA model.
Our Corporate Training Programs Catalogue consists of the training programs that will follow a formal needs assessment. Specific Training Program/s or the Value Driven Customized Packages is available for our clients to choose from.
We also expertise in design, development and deployment of highly effective, subjective Customized / Hybrid / Amalgamated Training Programs on-demand.

Corporate Training Programs Catalogue

IT Service Management training:

Beginner Level:

• ITIL® 2011 Foundation
• IT Service Management Standard- ISO 20000 Foundation

Practitioner Level:

• ITIL® Lifecycle Intermediate Modules
  • Service Strategy (SS)
  • Service Design (SD)
  • Service Transition (ST)
  • Service Operations (SO)
  • Continual Service Operations (CSI)
• ITIL® Intermediate Capability Modules
  • Service Offerings and Agreements (SOA)
  • Release, Control and Validation (RCV)
  • Operational Support and Analysis (OSA)
  • Planning, Protection and Optimization (PPO)

Expert Level:

• Managing Across the Life Cycle (MALC) leading to the credits for obtaining the coveted- ITIL® Expert Certification

Governance, Risk and Compliance (GRC) training:

• ISO® 27001 Foundation- Information Security Management Systems (ISMS)
• COBIT® Foundation
• Risk IT® Awareness
• Val IT® Awareness

Quality Management / Project Management / Operational Excellence training:

• Quality Management System- ISO® 9001 Awareness
• Auditing Best Practices
• Project Management Lifecycle- as per PMI- PMBOK® 4th Ed
• Agile Methodology
• Microsoft Project (MSP) for Project Managers- Essentials
• Six Sigma Green Belt (GB)
• Quality Management tools and techniques for Managers- as per PMI-PMBOK® 4th Ed
• Human Resource Management tools and techniques for Managers- as per PMI-PMBOK® 4th Ed
• Communications Management tools and techniques for Managers- as per PMI-PMBOK® 4th Ed
• Time Management tools and techniques for Managers- as per PMI-PMBOK® 4th Ed
• Cost Management tools and techniques for Managers- as per PMI-PMBOK® 4th Ed
• Risk Management tools and techniques for Managers- as per PMI-PMBOK® 4th Ed
• Procurement Management tools and techniques for Managers- as per PMI-PMBOK® 4th Ed
• Principles of finance for non-financial executives- Essentials
• Business Analysis- as per IIBA-BABOK®
• IT Change Management
• Metrics, Design and Implementation
• Finance for Non Finance professionals

Technology Adaptability training:

• Practical Cloud Computing- Advanced
• Red Hat JBoss Application Server- Advanced Concepts: Middleware
• Oracle WebLogic- Essentials
• Oracle WebLogic- Advanced

Employee Adaptability and Transformation training:

• Leadership Excellence and Ownership of business (L.E.O)- for Middle Management
• Leadership Excellence and Ownership of business (L.E.O)- for Senior Management
• Perception and Image Management
• Business Communication and Organizing Effective Meetings
• Neuro Linguistic Programming (NLP)- for Middle Management and above
• Public speaking & Presentation Skills
• Language Neutralization- English
• Time Management
• Anxiety / Stress Management and Work-Life Balance
• Conflict Management
• Negotiation Skills
• Customer Service and Relationship Management
• Personality Development and Management
• Tele Sales Techniques- for Out-Bound processes
• Multiculturalism
• Incident Management, Problem Management and Service Desk Management
• Change Management

Employee Retention Service:

As a part of Talent and Capability Management we offer a unique service where we focus on understanding the pulse of the organization via its employees, and then, reverse engineer the process of fulfillment of their expectation/anticipation from their organization.
This initiative is to create an organizational environment that is employee sensitive, resulting in higher retention of critical resources, who are the strategic assets of an organization.

For more information on our above unique proposition and its advantages,
email us your request at corporate@practical-methods.com